
We believe employees thrive when they are connected to and supported by their colleagues. Our managed services coordinators do this by meeting regularly to share ideas, information and knowledge, learn how to build a strong team, ask for help or advice, encourage one another, develop skills, practice security scenarios, and plan for the future. Their last meeting featured a unique team-building activity to learn how to accomplish a common goal as a team with a given set of resources.






✨ In the Summer of 2024, our Solutions & Operations team deployed 120 new switches which involved working in 35 separate wiring closets throughout our districts! 💻 This significant upgrade from 10-year-old switches empowers our districts to deploy and take full advantage of the latest wireless and security technologies—now and in the future. 🌐





This year's Leadership and Innovation Showcase was a huge success. Thank you to the many SCRIC staff members who put in countless hours of energy, time and creativity, to NYSCATE for the partnership and support, to B&W for providing our main stage area and to the Doubletree for hosting the event. #SouthCentralRIC #LIS2024 #EdTech #ContinuousLearning #CustomerFocused #SchoolSupport


Phishing attempt? Reported. Software? Updated. Multifactor authentication? Turned on. Passwords? Strong and in a vault. Be a #CybersecurityAwarenessMonthChampion! #SouthCentralRIC #SecureOurWorld


Our attendees made some great connections at this year's #vendorfair. #LIS2024 #EdTech #ContinuousLearning #K12 #SchoolSupport #Collaboration #CustomerFocused

What a great way to finish out the day! Learning about the #SouthCentralRIC Managed Technology model, SchoolTool analytics, understanding and mitigating bias in AI, the Performance-based Learning Pilot. #LIS2024 #EdTech #SouthCentralRIC #LIS2024 #EdTech #ContinuousLearning #K12 #SchoolSupport #Collaboration #CustomerFocused

Our second set of breakout sessions was a great way to end the morning. Rob Dickson continued the conversation about the role of AI in education, Binghamton CSD shared about their AI pilot program, the #SouthCentralSCRIC DSP team hosted a simulated cybersecurity tabletop and we heard about how the SCRIC is embracing AI in our ServiceNow platform. #LIS2024 #EdTech #ContinuousLearning #SchoolSupport #Collaboration #CustomerFocused

Our first round of breakout sessions was incredible. We heard more about the impact of AI on #K12 education, learned about recent improvements the #SouthCentralRIC has made to our internet and device protection, and were given a demonstration of our regional data dashboards. #LIS2024 #EdTech #ContinuousLearning #SchoolSupport #Collaboration #CustomerFocused

This morning’s keynote speaker, Rob Dickson, compelled leaders to think more deeply about the effectiveness of their teaching methods and how AI can be leveraged to enhance education and provide the space for students to thrive. #SouthCentralRIC #EdTech #ContinuousLearning #K12 #SchoolSupport #Collaboration #CustomerFocused

Our Leadership & Innovation Showcase is underway! We are excited for a great day of learning and networking. #SouthCentralRIC #EdTech #ContinuousLearning #K12 #SchoolSupport #Collaboration #CustomerFocused

Some species of phish are easy to spot, while others have great camouflage. Stay vigilant by recognizing the signs. Learn more: Recognize and Report Phishing | CISA https://www.cisa.gov/secure-our-world/recognize-and-report-phishing #SouthCentralRIC #CybersecurityAwarenessMonth #SecureOurWorld


Let software updates do the heavy lifting for you. It’s that easy - by keeping your technology up-to-date, you’re getting the best security available! Learn more: Update Software | CISA https://www.cisa.gov/secure-our-world/update-software #SouthCentralRIC #CybersecurityAwarenessMonth #SecureOurWorld


They say the early bird catches the worm, but in this case, it’s a FREE portable, waterproof Bluetooth speaker. The Leadership and Innovation Showcase starts at 8am. What time will you be there to get this free gift?
Not registered yet? There’s still time! https://nyscate.org/icore/Events/Event_display.aspx?EventKey=24SCRICATT


Making 50 copies of your house key is probably overkill. Using the same password 50 times is also a bad idea. Use passwords that are strong, long, unique, and random for each site or account. That is the best way to #keepyouraccountssecure. Learn more: https://www.cisa.gov/secure-our-world/use-strong-passwords #SouthCentralRIC #CybersecurityAwarenessMonth #SecureOurWorld


Your password may be strong, but your password + multi-factor authentication is stronger. Learn more: Turn On MFA | CISA https://www.cisa.gov/secure-our-world/turn-mfa #SouthCentralRIC #CybersecurityAwarenessMonth #SecureOurWorld


October is #CybersecurityAwarenessMonth! There are a lot of different ways that you can stay safe online. Learn more about what you can do to help #SecureOurWorld. https://www.cisa.gov/cybersecurity-awareness-month #SouthCentralRIC


Last week, the SCRIC leadership team and other SCRIC team representatives joined together to participate in a Department of Homeland Security (DHS) Cybersecurity Tabletop Exercise. This was a fantastic opportunity for multiple teams across the organization, as well as BT BOCES, to engage in critical thinking and problem-solving in a simulated cyber-attack scenario. Stay tuned for updates as we collaborate to strengthen our cybersecurity defenses!








👏 Shout out to our Data Warehouse team for hosting our region’s fall CBT training session. 📊 They partnered with NYSED’s Office of State Assessment and NWEA to plan the event, booked the venue, provided IT support, and secured guest speakers Val Murtha of Newark Valley CSD and Kelly Hildebrant of the #SouthCentralRIC. Great job! 🎉


🎉 This IT Professionals Day, we at #SouthCentralRIC celebrated our incredible employees who work tirelessly to support our community! 💻✨ We were thrilled to see our amazing customers across the region joining in the celebration, recognizing the hard work of our tech team as well. Together, we’re making a difference! Thank you for your support and appreciation! 🌟 #ITProfessionalsDay #CaringCommunity #TechAppreciation

📚✨ **Kicking Off the School Year with a Tech Triumph!** ✨📚
What an incredible first week of school! 🚀 Thanks to our amazing #SouthCentralRIC Field Techs, over 40,000 devices were deployed seamlessly, setting up students and teachers for success. 🙌
Our Technical Assistance Center was busy around the clock, fielding nearly 1,000 support calls to ensure everything ran smoothly. 💬🔧
A huge shoutout to our dedicated teams who made this tech rollout possible! Here’s to a fantastic school year ahead filled with #innovation and #learning. 📱💻📚
#EdTech #BackToSchool2024 #2425SchoolYear #SupportAndSuccess #SchoolSupport #TechHeroes #Collaboration #CustomerFocused #CaringCommunity


